Grandma's Cocoa House

Privacy Policy

This Privacy Policy describes how Grandma's Cocoa House Limited ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from our website or otherwise interact with our services.

We are committed to ensuring that your privacy is protected. If you provide us with personal information, we will only use it in accordance with this Privacy Policy.

Data Protection and Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful loss, destruction, alteration, unauthorised disclosure, or access.

Where payment information is processed, it is transmitted using secure encrypted connections and handled in accordance with applicable security standards by our payment service providers.

While we take reasonable steps to safeguard your personal data, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of any information transmitted to or from our website.

Cookies

Our website uses cookies to improve your browsing experience, analyse site traffic, and support core website functionality.

Below is a list of cookies that may be used:

  • _session_id — unique token, sessional, allows Shopify to store session information (referrer, landing page, etc.).
  • _shopify_visit — no data held, persistent for 30 minutes, used to track visits.
  • _shopify_uniq — no data held, expires at midnight, counts unique store visits.
  • cart — unique token, persistent for 2 weeks, stores cart contents.
  • _secure_session_id — unique token, sessional.
  • storefront_digest — unique token, indefinite, used if the shop has a password to determine access.

You may choose to disable cookies through your browser settings, however some parts of the website may not function properly.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will take effect immediately upon posting on the website.

If we make material changes to this policy, we will update this page so you are aware of what information we collect, how we use it, and under what circumstances it may be disclosed.

If our business is merged, acquired, or transferred, your personal information may be transferred to the new owners so that services can continue to operate.

Questions and Contact Information

If you would like to access, correct, amend, or delete any personal information we hold about you, register a complaint, or request more information, please contact us at:

[email protected]